Director of User Experience/Creative Director with a demonstrated history of building world-class teams and designing award-winning creative solutions across a broad range of disciplines: Creative, UX, and Technical. My passion is building innovative solutions to the real-world problems people face through a keen focus on their needs, goals, and desires.
GSW Advertising
Columbus, OH
Sep 2013 – Jan 2018
VP, Director of User Experience
Managed a world-class team of UX professionals with direct oversight of all digital tactics for our Fortune 100 clients. Provided a long-term vision for team success and defined best practices for user research, creative, and technical development. Fostered the adoption of Design Thinking and Agile methodologies to streamline our digital workflow. Worked hands-on to identify user and business needs to drive the conceptual and technical development of mobile apps, websites, and software.
GSW Advertising
Columbus, OH
Feb 2007 – Sep 2013
Associate Creative Director – Digital
Played a founding role in the creation of a 40-person internal digital design and development team. Utilized my skills as creative and technical manager to lead the end-to-end development of websites, apps, and interactive displays. Worked hands-on writing HTML, CSS, and Javascript, as well as leading team efforts for Information Architecture, Content Strategy, and User Experience. Designed and developed iPad application architecture used by sales teams around the globe.
Ryan Partnership
Columbus, OH
Sep 2001 – Feb 2007
Creative Director
Built an 18-person team of creative, production, and technical professionals for a rapidly growing promotional agency, including recruitment and hiring of staff, team leadership, concept, copy, and art direction, workflow management, budgeting and planning. Served as Creative Director for development of all collateral and merchandising for Chase bank, leading the development of brand standards and guidelines, and development of The One Box, a monthly merchandising guide. Oversaw creative development of promotional materials for Lean Cuisine and Stouffer’s brands including on-pack promotions and in-store displays.
Visionworks Design Associates
Columbus, OH
Apr 1991 – Sep 2001
Founder & Principal
Grew a freelance career into a successful 5-person graphic design studio serving local, regional and national clients. Responsibilities included all management functions, budgets and planning, hiring and supervision of staff, creative and art direction, project management, coordination of sales and marketing and copywriting. For 10 years, led in the development of national brand and packaging for Dearfoams® Slippers products, design and development of websites for CareWorks Technologies, as well as other local and regional clients.
Columbus College of Art & Design
Bachelor of Fine Arts, Cum Laude
Certified ScrumMaster (CSM)
Trained in Agile principles and practices including facilitation, fostering collaboration, and guiding success among team members
UX Bootcamp – Cooper U
Intensive 4-day workshop based on the principles developed by IxD pioneer Alan Cooper: Goal-Directed Design: Persona Modeling, Empathy, Design Frameworks, and leading Design Reviews
GSA Section 508 Accessibility
Procedures and practices to develop, procure, and maintain information technology public content accessible to people with disabilities
Digital and Creative Strategy, User Experience, Omni-Channel Marketing, User Interface Design, Front-End Web and Software Development (HTML, CSS, JavaScript, jQuery, AngularJS), Agile and Scrum, Graphic Design, Illustration, and Animation
Here is a sampling of the recognition my work has received over the years:
Creative Floor Awards – Best Digital Detail Aid
Rx Club Silver Award – Best Animation
Rx Club Award of Excellence – ADA Booth Experience
Addy Award – Interactive Media/B2B – Columbus Ad Fed
Rx Club Award of Excellence – Digital Detail Aid
Clio Health Awards – Bronze
Clio Health Awards – Short List
Rx Club Award of Excellence – KnowHer.com
Rx Club Award of Excellence – Best Animation
Award of Excellence – Columbus Ad Fed
Award of Excellence – Columbus Ad Fed
Award of Excellence – Columbus Ad Fed
Bill Michael Robinson, CSM
116 Heischman Avenue
Worthington, OH 43085
1 614 214 9480